What does the caller pay?
Your caller in Sydney is responsible for local charges assessed by their local telecom provider for dialing your virtual phone number in Sydney. If your caller is calling from outside Australia, he/she will incur whatever charges their long distance provider assesses for making an international call to Australia.
If you opt for getting a toll free number in Australia, the caller pays nothing since this call is toll free from anywhere in Australia. The account holder's cost of forwarding calls to India is higher, however, when you set up a toll free number in Australia as opposed to a local number in Sydney.
What does the account holder pay?
As the account holder, you pay the rate of forwarding the call from your virtual phone number in Sydney or elsewhere in Australia to your "ring to" telephone number in India. Your rate depends on the plan (i.e., Basic, Value, Power, Premium or Enterprise) that you select (see below). Your "ring to" number may be a fixed land line or a mobile phone, and you may change it to another number in India or anywhere else in the world via online account management.