|Rollover MinutesOnce you open an account with us, you can upgrade your Call Forwarding plan and "carry over" your unused minutes from one month to the next. The Rollover Minutes feature is an optional feature.
This feature allows you to forward your incoming calls to different phone numbers in India (or elsewhere) at different times of the day, depending on your weekly schedule. For example, you can set up your number in a way that allows calls made in the morning between 10:00 AM to 5:00 PM to be forwarded to your office lines. From 5:00 PM to 10:00 PM, calls could be forwarded to your cell phone. After 10:00 PM until the following morning at 10:00 AM, calls could go directly to voice mail. You could also divert all calls to your voice mail during the weekend. Advanced Forwarding combinations
are unlimited, so you can create the Advanced Forwarding rule that bests fits your needs in forwarding your calls to India.
Advanced IVR or Interactive Voice Response feature allows you to set up
a greeting system to manage the incoming calls via a telephone keypad.
The Advance IVR enables your organization to lower costs and improve
customer service. In addition to the IVR feature, you can take
advantage of our free PBX service, which allows you to set a private
telephone network to connect the incoming calls with any internal
telephone extension within your company.
In case the main number you will answer may be busy or may not be always attended to take the call, you can enter up to four (4) back up phone numbers to take the call. So, when a call is made to your toll free or local number, if the main number does not answer in certain number of seconds (you can also set this grace period), the service instantly dials the next failover number in the system. If that number does not answer, then it goes to 3rd. If no answer or busy, it can dial to a 4th number.